Ari's Portfolio :-)

✧ Project Bivouac ✧

Project Bivouac

Customizable dashboard with Tableau integration

Military

Defense

B2B

✧ The Process✧

Including users on the ground floor to increase confidence in the client and massively improve the design

My Role

Principal UX designer

Timeframe

Completed in 3 months

Deliverables

Desktop designs and Tableau guidelines

Methods

1:1 & group Interviews. Participatory design. Personas. Discovery & validational research.

✧ The Problem ✧

Creating a user-centered portal that displays critical information digestibly

Completely being bypassed by most users, the original system was viewed as superfluous and a hinderance to their workflow.

The portal was meant to function as a jumping point, allowing users to quickly dive into different applications and tasks.

This image is a recreation of the original system screen in compliance with my NDA

✧ The Discovery ✧

Interviews with key users and subject matter experts revealed that users were skipping the portal entirely to go straight into Tableau, as the visualizations were too generic

The team then conducted an expert review where key issues were identified to address in the initial designs. The new design would need to be dynamic, responsive, and personal to the many different users roles.

The 12 client stakeholders interviewed described the original system as disjointed, as the portal doesn't provide a mental model of how the system ties together hierarchically.

Findings from the discovery stage were disseminated to the client in an easy-to-read format

18 personas were created to represent the tasks, needs, and goals of the 46 expert users who were interviewed.

Persona cards included many confounding factors which influenced the final system

✧ The Ideation ✧

Our initial ideas explored a bento box-like design, featuring a soft grid structure to accommodate personalized, flexible layouts for the variable-sized widgets.

It was important to the team that we advocated for user needs at every stage of the design process, from concept to execution.

Each widget is mapped to one application, displaying differing levels of detail depending on the size of widget on the dashboard.

Original sketches explored various levels of customization

Pre-canned widgets would allow for multiple levels of customization, enabling a full range of effort from plug-and-play to fully personalized.

Ensuring that customization could be easily streamlined was essential

✧ The Iteration ✧

The final design featured a customizable drag-and-drop dashboard catered to high-level visualizations

This would allow the system to disseminates high-level information and Tableau visualizations from multiple applications in an easy-to-digest format.

Example dashboards would allow users to dive right into the new portal, and serve as a starting points for developers.

A user has the ability to start with a baseline dashboard and customize for hybrid user roles

The dashboard allows users to identify the most important fires to put out, cutting down on frustration and improving user work efficiency

Semantic color choice help bring errors to the surface, but are not the only indicator

Each widget featured a deeper level of customization, allowing users to even further fine-tune their dashboard by choosing specific pieces of information within their graphs and charts

Redundant actions such as being able to drag-and-drop or use the 'add' button ensure accessible design

*These images are a recreation in compliance with my NDA

✧ The Impact ✧

Powerful jumping point that set the stage for future contracts

Despite the short timeline, we were able to address key goals identified by the client stakeholders, making portal dynamic and increasing the perceived job efficiency.

Ourt work on the portal led to more contracts with the client to redesign the other applications within the system.

“I like the fact that it’s simple and not too complicated. You just drag, drop, and save it”

— Repair Technician

Chat over coffee?

Let's talk about the value that I can provide to your team!

Schedule a 1:1 with Calendly ↗

Email ↗

Linkedin ↗

BUILT BY ARI WITH ♡

Chat over coffee?

Let's talk about the value that I can provide to your team!

Schedule a 1:1 with Calendly ↗

Email ↗

Linkedin ↗

BUILT BY ARI WITH ♡

Chat over coffee?

Let's talk about the value that I can provide to your team!

Schedule a 1:1 with Calendly ↗

Email ↗

Linkedin ↗

BUILT BY ARI WITH ♡

✧ Project Bivouac ✧

Project Bivouac

Customizable dashboard with Tableau integration

Customizable dashboard with Tableau integration

✧ The Process✧

Including users on the ground floor to increase confidence in the client and massively improve the design

Including users on the ground floor to increase confidence in the client and massively improve the design

My Role

Timeframe

Deliverables

Methods

✧ The Problem ✧

Creating a user-centered portal that displays critical information digestibly

Creating a user-centered portal that displays critical information digestibly

Completely being bypassed by most users, the original system was viewed as superfluous and a hinderance to their workflow.

The portal was meant to function as a jumping point, allowing users to quickly dive into different applications and tasks.

✧ The Discovery ✧

Interviews with key users and subject matter experts revealed that users were skipping the portal entirely to go straight into Tableau, as the visualizations were too generic

Interviews with key users and subject matter experts revealed that users were skipping the portal entirely to go straight into Tableau, as the visualizations were too generic

The team then conducted an expert review where key issues were identified to address in the initial designs. The new design would need to be dynamic, responsive, and personal to the many different users roles.

The 12 client stakeholders interviewed described the original system as disjointed, as the portal doesn't provide a mental model of how the system ties together hierarchically.

The 12 client stakeholders interviewed described the original system as disjointed, as the portal doesn't provide a mental model of how the system ties together hierarchically.

18 personas were created to represent the tasks, needs, and goals of the 46 expert users who were interviewed.

18 personas were created to represent the tasks, needs, and goals of the 46 expert users who were interviewed.

✧ The Ideation ✧

Our initial ideas explored a bento box-like design, featuring a soft grid structure to accommodate personalized, flexible layouts for the variable-sized widgets.

Our initial ideas explored a bento box-like design, featuring a soft grid structure to accommodate personalized, flexible layouts for the variable-sized widgets.

It was important to the team that we advocated for user needs at every stage of the design process, from concept to execution.

Each widget is mapped to one application, displaying differing levels of detail depending on the size of widget on the dashboard.

Each widget is mapped to one application, displaying differing levels of detail depending on the size of widget on the dashboard.

Pre-canned widgets would allow for multiple levels of customization, enabling a full range of effort from plug-and-play to fully personalized.

Pre-canned widgets would allow for multiple levels of customization, enabling a full range of effort from plug-and-play to fully personalized.

✧ The Iteration ✧

The final design featured a customizable drag-and-drop dashboard catered to high-level visualizations

The final design featured a customizable drag-and-drop dashboard catered to high-level visualizations

This would allow the system to disseminates high-level information and Tableau visualizations from multiple applications in an easy-to-digest format.

Example dashboards would allow users to dive right into the new portal, and serve as a starting points for developers.

Example dashboards would allow users to dive right into the new portal, and serve as a starting points for developers.

The dashboard allows users to identify the most important fires to put out, cutting down on frustration and improving user work efficiency

The dashboard allows users to identify the most important fires to put out, cutting down on frustration and improving user work efficiency

Each widget featured a deeper level of customization, allowing users to even further fine-tune their dashboard by choosing specific pieces of information within their graphs and charts

Each widget featured a deeper level of customization, allowing users to even further fine-tune their dashboard by choosing specific pieces of information within their graphs and charts

✧ The Impact ✧

Powerful jumping point that set the stage for future contracts

Despite the short timeline, we were able to address key goals identified by the client stakeholders, making portal dynamic and increasing the perceived job efficiency.Ourt work on the portal led to more contracts with the client to redesign the other applications within the system.

“I like the fact that it’s simple and not too complicated. You just drag, drop, and save it”

“I like the fact that it’s simple and not too complicated. You just drag, drop, and save it”

— Repair Technician

Chat over coffee?

Let's talk about the value that I can provide to your team!

Chat over coffee?

Let's talk about the value that I can provide to your team!

Chat over coffee?

Let's talk about the value that I can provide to your team!

Despite the short timeline, we were able to address key goals identified by the client stakeholders, making portal dynamic and increasing the perceived job efficiency.

Ourt work on the portal led to more contracts with the client to redesign the other applications within the system.